I hate Things Remembered.
Sure, I buy things from there and use their services sometimes, but that's mostly because there's no where else to do it.
So, when we were given our Lenox Jubilee Pearl toasting flutes and cake serving set for the wedding, I figured I'd be taking them there to get them engraved. I looked up prices online, which didn't seem too bad, and on Tuesday, I drove to the mall to go and drop the stuff off for engraving.
When I walked in, they told me that I'd have to pay $10 for each item right off the bat, just for carrying them into their store (as opposed to buying them there). In addition, the engraving prices they quoted me were more expensive than those I had found on their website. It would have cost me like $70 just to have this stuff engraved.
I turned around and walked right back out of the store.
I ended up calling around and found a couple of other little shops in town that might be able to do the engraving for us. Well, I say "might"--they said they could--but I want to go in and check them out, see what fonts they can use, etc.
All this work because Things Remembered is a big fat ripoff.